People love to hate. It’s like the majority of the world decided “We are NOT going to be happy and we’re going to try to drag down everyone else with us!” Everyone seems to think that criticizing is more fun than praising.
As a culture, people in the US love their service. And if they don’t get smiling, prompt, and exactly-what-they-want types of service, there will be hell to pay.
I agree that to be taken care of is a nice thing. It makes you FEEL good. What blows my mind is that customers forget that the ones serving them are people too. Just because a server is bending over backward to allow you to have a great meal doesn’t mean you should treat them like dirt.
If you are in a bad mood, don’t take it out on your server! If you walk into the restaurant ready to nit-pick and hate everything about the place, do us all a favor and GO HOME. If you want or need something, ask nicely!
Websites like Yelp, Urbanspoon, Opentable, etc only make the situation worse. On these sites everyone can be a critic. And most people only make the effort to write reviews if they feel they’ve had a bad time. Why oh why do people thrive off of negative energy like that.
Don’t get me wrong, I read these sites frequently when trying to find a new restaurant to check out. But I also don’t believe most of the reviews that are posted. Especially the ones coming from a user who only writes negative reviews.
Call me a crazy hippie if you want, but I truly believe in peace, love and good vibes. Going out to a restaurant and bar should be an enjoyable and fun experience for everyone involved — the guests and the employees of the location.
Now excuse me while I go meditate away all the bad mojo.